Frequently Asked Questions

Yes, we do offer discounts for bundled services. Bundling multiple services allows us to streamline our operations efficiently, and we pass those savings on to you. If you're interested in hiring us for multiple services, please ask about our bundled service discounts, and we'll be happy to provide more details.

Our cancellation policy allows clients to cancel or reschedule services with at least 24 hour notice before the scheduled appointment without incurring any fees. However, cancellations made within 24 hours of the appointment may be subject to a cancellation fee depending on the type of work being done. We understand that unforeseen circumstances may arise, and we strive to work with our clients to find fair and flexible solutions.

Our company specializes in providing services for small to medium-sized residential properties. While our primary focus is on residential clients, we are also equipped to handle small commercial projects, provided they align with the scope of our services. If you have a smaller commercial space that needs attention, we’d be happy to discuss how we can meet your needs.

If inclement weather is expected on the scheduled day of service, the safety of our team and the optimal results for your property are our top priorities. In the event of bad weather, we may need to reschedule the service to a more suitable time. Our team closely monitors weather conditions, and if any adjustments are necessary, we will promptly communicate with you to discuss alternative arrangements. Your understanding and cooperation are greatly appreciated as we strive to provide efficient and safe services.

We value your feedback and are committed to ensuring your satisfaction. To provide feedback or address any concerns about our service, you can: 1. Contact us directly at 818-398-3462. or 2. Send an email to zerrmanagement@gmail.com. Your input helps us continually improve, and we appreciate the opportunity to address any concerns promptly.

Before a scheduled service, you can prepare by: 1. Clearing the area of toys, furniture, and obstacles on the job site if necessary. 2. Marking any specific areas needing attention. 3. Ensuring pets are secured or safely indoors. 4. Communicating any special instructions or concerns to our team. These steps help our team work efficiently to meet each jobs specific needs.

We specialize in local moving services, focused on assisting individuals with on-site moving requirements. We can provide the helping hand you need to assist you as you manage your move. We also provide efficient and seamless moves within the Lawrence area, ensuring smooth transitions for our clients during the moving process.

Our packing services encompass a comprehensive range of tasks to ensure a stress-free and efficient moving experience for you. This includes: 1. Furniture Disassembly: We'll disassemble furniture items as needed, ensuring they are packed securely for transportation. 2. Labeling and Inventory: Each box will be labeled for easy identification, and we maintain a detailed inventory to track your items throughout the move. 3. Specialty Item Handling: Delicate or valuable items receive special attention and appropriate packing methods to prevent damage. 4. Unpacking Services: Upon arrival at your new location, we offer unpacking services to help you settle in quickly. By entrusting us with your packing needs, you can focus on other aspects of your move while ensuring that your belongings are packed professionally and securely.

If your moving date changes, please notify us as soon as possible. We understand that circumstances may arise, and we strive to accommodate changes whenever feasible. We will work closely with you to reschedule your move to a date that aligns with your new timeframe. Open communication about date changes allows us to adjust our schedule accordingly.

No, currently, we do not provide storage options as part of our services. If you have specific storage needs or require recommendations for storage facilities, feel free to ask, and we'll be happy to assist you in finding suitable options for your belongings.

Gutter cleaning is important for several reasons: 1. Preventing Water Damage: Clean gutters allow water to flow freely, preventing potential water damage to your home's foundation, walls, and roof. 2. Avoiding Basement Flooding: Properly functioning gutters channel water away from your home's foundation, reducing the risk of basement flooding. 3. Protecting Siding and Exterior: Clean gutters prevent water overflow, preserving the integrity of your siding, paint, and overall exterior. 4. Preventing Pest Infestations: Clogged gutters can become a breeding ground for pests like mosquitoes and rodents. Regular cleaning minimizes these risks. 5. Preserving Landscape: Well-maintained gutters prevent soil erosion and protect your landscaping by directing water away from sensitive areas. 6. Extending Gutter Lifespan: Regular cleaning helps prevent rust, corrosion, and damage, extending the lifespan of your gutter system. Overall, gutter cleaning is a crucial maintenance task that safeguards your home's structural integrity and prevents potential issues related to water damage.

Clean your gutters at least once a year, ideally in late fall. If you have lots of trees or live in a storm-prone area, consider doing it more often.

A standard gutter cleaning service includes: 1. Removal of Debris from Gutters: Clearing leaves, twigs, and other debris from the gutters and downspouts. 2. Flushing Gutter Downspouts: Ensuring proper water flow by flushing out each downspout with water These steps help maintain the functionality of your gutter system and prevent potential problems associated with clogs and water blockages.

Yes and no, in addition to gutter cleaning, we provide minor repairs. Our team is equipped to address issues like loose gutter sections, reattachment of downspouts, and other minor repairs to ensure your gutter system functions optimally. If you have specific concerns or require additional services, we may not be the best fit for you

No we do not install gutters.

We only offer push mowing services, and do not take on yards that require riding lawn mowers.

Yes, you have complete control over when we start your weekly or bi-weekly mowing route and when we stop. Unless you want us to decide that. That being said, if someone is constantly opting in and out of mows, then a higher price will be discussed to continue our services.

Our lawn care services focus on the essentials, including: 1. Mowing: Regular, precise grass cutting for a neat appearance. 2. Edging: Creating clean borders along driveways, walkways, and landscaping features. 3. Trimming/Pruning: Shaping grass around obstacles and maintaining a polished look. 4. Seasonal Clean-ups: Removing debris and leaves to keep your lawn looking tidy and well-kept.

Our standard mowing package includes: 1. Mowing: Regular and precise grass cutting for a neat appearance. 2. Edging: Creating clean borders along driveways, walkways, and landscaping features. 3. Trimming: Shaping grass around obstacles for a polished look. 4. Blowing: Performing a final cleanup by blowing away grass clippings and debris, leaving your property looking clean and well-maintained. We can add additional services such as routine stick or leaf cleanups to your recurring package if needed as well.

In Lawrence, Kansas, the optimal frequency for scheduling lawn mowing services typically depends on factors such as grass type, weather conditions, and seasonal variations. During the growing season, which is generally spring through fall, it's common to mow every 1-2 weeks. However, this can vary based on individual lawn needs, weather patterns, and grass growth rates. It's recommended to assess your lawn's condition and adjust the frequency accordingly for the best results.

For most homes, scheduling window cleaning twice a year—preferably in spring and fall—ensures clean and clear windows. Adjust based on your specific needs and local conditions for the best results.

Yes, we offer screen cleaning services as an additional option for an extra charge. If you're interested in having your window screens cleaned, please let us know, and we can provide more details on the associated pricing.

Our landscape upkeep services align with your needs, including: 1. Tree and Bush Trimming: Shaping and pruning to maintain a well-manicured appearance. 2. Leaf and Debris Removal: Clearing away leaves and debris to keep your landscape tidy. 3. General Flower Bed Care: Ensuring the health and aesthetics of your flower beds. 4. Mulching: Applying mulch to promote soil health and enhance the visual appeal. 5. Rock Installation: Installing decorative rocks to add a unique touch to your landscape. 6. Weed pulling: Hand pulling weeds or weed-wacking weeds down to the ground. These services are designed to keep your outdoor space vibrant, organized, and aesthetically pleasing.

Signs that your trees or bushes may need trimming include: 1. Overgrown Branches: If branches extend beyond the desired shape or size, it might be time for trimming. 2. Dead or Diseased Branches: Presence of dead or diseased branches that can impact the overall health of the tree or bush. 3. Crowded Growth: If branches are densely packed, it can inhibit airflow and sunlight, affecting the plant's health. 4. Crossing Branches: Crossing or rubbing branches can cause damage and should be addressed through trimming. 5. Visible Signs of Stress: Wilting, discoloration, or reduced foliage can indicate stress, and trimming may help revitalize the plant. 6. Safety Concerns: Overhanging branches near structures, power lines, or walkways pose safety risks and may need trimming. 7. Seasonal Changes: Observing the plant during dormant seasons can reveal structural issues that require attention. Regular inspection by an arborist or landscaper can help identify these signs and determine the appropriate timing for trimming to ensure the health and aesthetics of your trees and bushes.

Currently, we do not provide tree removal services due to increased insurance considerations associated with the higher risks involved in tree removal. We suggest contacting specialized tree removal companies that have the expertise and resources for safe and efficient tree removal.

Yes, leaves can be mulched into the lawn, enriching the soil with nutrients. However, it's crucial to avoid excessive mulching, as too many leaves can lead to thatch buildup, potentially causing issues for your lawn. While we offer this service, it's essential to strike a balance.